All you need to know about our campervan hire

Availability and Bookings

Our campervans are available to hire all year round.

We do get busy during the warmer months and recommend booking as far in advance as possible to avoid disappointment. If you’re a keen festival goer, please book as early as possible, Glastonbury campervan hire is often booked one year in advance. We’re still busy in the cooler months but will often have at least one campervan available.

So, our recommendation?  Book now to avoid delay using our easy booking system that lets you see availability slots quickly and efficiently. And Contact Us for any query, big or small.


Driver Documentation

All our campervans include fully comprehensive insurance, unlimited mileage, UK & EU breakdown cover. Please advise at the time of booking if you are planning to travel to Europe.

We have strict document criteria as set out by our insurers. Below is what is required for each driver with no exceptions.

We’re very happy to accept paperless documentation, so please feel free to email your online statements to us rather than mailing.

What we need to see before you arrive:

·  For each driver we need to see a scanned copy of your photo card driving licence

·  For each driver we need a DVLA licence check code so we can view your licence details before you arrive. 

·  For each driver, two other proofs of address that show the document date and your name and address which must also match your driving licence.  The following only are acceptable:

-  2 different utility bills from the following: gas, electric, water, landline phone bill

OR

-  1 utility bill from the following: gas, electric, water, landline phone bill

-  1 bank or credit card statement

Please note these documents cannot be dated any older than 90 days of the hire start date.

Payment and Security Deposit   

We take a £150 deposit, with the balance due 6 weeks prior to the hire.

A security bond is required before the campervan leaves our premises.

We will pre-authorise £500 (£750 for festivals) on your credit card.  Alternatively, this can be paid by BACS provided it has cleared before collection of the campervan.

Providing the terms and conditions are met, the bond will be released back into your account.

Please note: we do not accept cash for the security bond.

Collecting your campervan

All collections are made from our VW Campervan Hire premises in Derbyshire.

Collections Monday – Thursday are 1800-1830

Collections on Friday are 1600-1800

See returning your campervan for return times.

If you plan to be in the area earlier in the day, do let us know as we might just be able to get your van ready slightly ahead of schedule.  If you can’t reach us by your allocated collection time, do get in touch as soon as possible.

Returning your campervan

We always recommend planning ahead and allowing plenty of time for the drive back to us. It is important that the campervan is unpacked and ready to hand back to us by the specified time as we need to get it cleaned, serviced, and ready for its next campervan hire adventure.

Returns Monday – Thursday are 1800-1830

Returns on Fridays are 1400-1430

Do please let us know if you are delayed or held up for any reason on your journey back to us.

What’s included with your booking and what camping equipment is provided

Included within the hire price is your VW Campervan, fully comprehensive insurance for all named drivers, unlimited mileage, 16L water container, mains hook up lead, energy efficient fridge, crockery, cutlery, fixed fold-away table, and 2 outdoor chairs. All you need to bring are towels, bedding, clothes and food.  Check out full van details.

The campervan will come full of fuel, but you must refill it when you return at the end of your holiday.

Campervan extras

All campervans come fully equipped with everything that you will need for a fantastic holiday.  We offer additional extra items such as a drive-away awning to increase living space.

Simply tick any extras that you would like to add to your booking at the time of making your booking.

If there is something additional that you would like, we will always do our best to accommodate. 

VW T6 Awning

Dog friendly

Four-legged friends are VERY welcome to come along on your campervan adventure. We are animal lovers ourselves and understand the importance of being able to bring along your furry friend.  All that we ask is that they are never left unattended. And that a soft bed is brought along as our seats are not paw-friendly. 

As an extra at the time of making your booking, we charge a one-off fee to cover the additional cleaning required to make sure the campervan is spic-and-span for the next customer. 

Taking the campervan to Europe

Europe is a short hop away across the Channel and what an amazing array of countries, landscapes, horizons, landmarks and campervan adventures are waiting for you.  A campervan road-trip can be the perfect way to explore Europe having the freedom to easily roam from one country to another.

We love France and have taken one of our campervans to France many times, enjoying lush countryside, rugged coastlines, quaint stone villages with cobbled streets, and vast silver-sanded coastlines.  Not to mention delicious local food and wine.

All campervans are permitted to travel to Europe.  A surcharge will be added at the point of booking to cover the additional insurance and breakdown cover. Customers must advise at the point of booking which countries they intend to visit as our insurance policy covers most but not all.


Frequently asked questions

Can I bring my four-legged friend?

Yes, of course, we are most definitely Dog Friendly. We know that an outdoor campervan adventure is much enjoyed by our four-legged friends. And much nicer for them (and for you!) to have them riding along with you in the campervan, travelling close to nature, and being part of the outdoor fun.

We know that friendly doggies just can’t help getting their paws wet and muddy sometimes. To cover additional cleaning costs, we charge a one-off fee. When booking your VW campervan hire, simply tick the extras box that states ‘Dogs’.

How will I keep warm?

All of our campers are fitted with heaters, they will certainly keep you toasty on those cooler evenings.

When can I pick up and return the van?

Please see our Collecting your campervan and Returning your campervan sections.

Can I collect or return the vehicle at a different time?

Please contact us and we will do our best to accommodate your preferred timings.

Can anybody drive the van?

Yes, providing they meet our driver requirements, their name is on the rental agreement and we are in possession of all the necessary documentation.

I have points on my licence, can I still hire a campervan?

Generally, a few points are acceptable. Please get in touch to discuss.

How can I pay for my campervan hire booking?

All major debit and credit cards are accepted as well as payments by BACS.

Do I need to supply documentation?

Yes. For full details of what we need in terms of paperwork for your campervan hire, please check out the documentation section.

How much will it cost to hire a campervan?

Our campervan hire prices vary based on the time of year and number of nights you wish to hire the campervan for. You can obtain a price via our user-friendly availability calendar where you also make a booking.

Can I book my campervan hire by phone?

Absolutely, we’d love to hear from you.

What is included in the campervan hire price?

Please see our What’s included with your booking and what equipment is provided section.

What equipment is provided?

Please see our What’s included with your booking and what equipment is provided section.

How do I make a booking?

You can make a campervan hire booking online, by phone or, if you’re local, in person too.

Can I take the campervan to Europe?

Most definitely, yes. We are a huge fan of campervanning in Europe, particularly France, and are keen to offer our customers European campervanning opportunities too. Check out Taking Our Campervan to Europe.

What happens if I breakdown?

Full UK and EU breakdown cover. If the campervan can’t be repaired in a reasonable amount of time, you and your family will be transported to a destination of your choice. We will supply you with another campervan if one is available.

Will I be shown how to operate everything in the campervan?

Absolutely, the hand-over usually takes between 30-40 minutes and we will walk you through how everything works in the van.

I don’t hold a UK driving licence?

I’m afraid that we cannot offer campervan hire to anyone who does not hold a Full UK Driving licence.

What age do I need to be to hire a campervan?

Our minimum hire age is 21. Please note however that any drivers under 25 will be required to pay an additional security deposit to cover the insurance excess.

Fuel policy?

Our campervans are hired out with a full tank of fuel and should be returned with the same amount.